Great customer success
leaders need
Great tools.
- See who’s at risk and who’s ready to grow.
- Be the first to know when an account is about to churn.
- See the revenue you saved and the expansions you spotted.
$299/mo flat · one month free, no card · live in a day
The other 31 are steady. Keply won’t raise them again.
Champion left 3 June, usage −40%. Six of your last 31 churns started here.
- 1Escalate the stalled June rolloutProduct
- 2Confirm Priya as championCS
- 3Send Priya the re-introCustomer
A sample book. Click any account to see why it moved.
How it connects and where your data is kept, on one page.
Scopes per source, the controls, the sub-processors and your data rights. In public. No NDA, no form, no call to book before you can read it. Copy the link or send it on in one click.
What exactly does it read?
The scopes are listed per source, in full, on the trust page. Read-only by default. Keply drafts and you approve, and unattended send stays off unless you turn it on.
Do you hold a SOC 2 report?
No, and we say so. Keply is built on controls aligned with SOC 2 practices, with a written policy set and a control matrix we share without an NDA.
Send the whole thing to whoever signs off, or read it yourself first.
Or ask anything you like. and get an answer on the spot.
Built inside the Inevitable AI Group
IAIGWhile you slept, it worked the whole book.
Every account read and scored overnight. You wake up to the five that moved.
At risk
$174,000
- Northwind $88,000 · champion left
- Halcyon $62,000 · three open P1
- Fenwick $24,000 · sponsor quiet two weeks
Ready to expand
+$96,000
- Pallas +$58,000 · past the plan ceiling
- Sedgewick +$38,000 · asked about enterprise
- both flagged before they asked you
36
accounts read
1,908
new signals across five feeds
5
raised for you
5
plans written and waiting
0
sent without your approval
Every account it raises comes with the move already made.
The reason, the internal moves that come first, and the message gated behind them. Nothing in your book moves without you knowing.
Why it was raised
- Champion left on 3 Junea role change, picked up from your CRM and inbox
- Usage down 40% month on monthtwo admin seats dormant since 11 June
- No reply from them in nine dayslast three threads read but unanswered
6 of your last 31 churns started exactly like this.
It learns what churn looks like here.
Defaults on day one. Import the accounts you lost and Keply reads them: how long quiet means trouble at your company, and what went first.
No configuration, no CS-ops admin. Move any weight yourself in a sentence.
- Silence threshold18 days here, not the default 30
- Pattern in your lossesthe champion left first, in 20 of 31
- Confidencemoderate, on 31 usable churn events
Under 10 churn events, Keply claims no calibration at all and tells you so.
Five feeds. Whatever you already run.
Keply reads the sentiment and the silence in every thread, and weighs both against your churn history. Start with the sources you can grant on your own.
CRM
Billing
Support
Usage
Email & comms
20+ connectors work out of the box. Anything else comes in over a custom API, an MCP server, or a file import. No connection ready yet? A spreadsheet of your accounts is enough to start.
The way you work your top 20 accounts, applied to your whole book.
Connect a source, or drop in a spreadsheet of your accounts. Keply drafts, you approve, and it never sends an upsell on its own.
Flat $299/mo. One month free, no card. 30-day money-back.
The same job, at a tenth of the bill.
Mid-market teams solve this with a platform. ChurnZero does not publish pricing, and third-party trackers report a median around $36,000 a year. Keply does the same job for $299 a month, flat, and the bill stays flat as your team and your book grow.
$299 / month, flat
One workspace, unlimited seats and accounts.
Start nowOne month free, no card. 30-day money-back. Cancel anytime.
- Every feature included, no add-ons
- Unlimited seats and accounts
- Free migration from any platform
- No setup fee